FAQs

How long will my order take to arrive?

Orders typically take 4-5 working days to arrive.

Can I be invoiced rather than paying online?

If your school doesn’t have a facility to pay online please email info@propeller.education and we can process your order.

How much does delivery cost?

Orders over £100+VAT qualify for free delivery. All other orders incur our standard UK charge of £5.00 +VAT.

Deliveries to N. Ireland, Highlands, Islands, remote areas, countries outside the U.K. and B.F.P.O.’s are subject to an extra carriage contribution; please check cost of carriage at time of order.

How do we return faulty or unsatisfactory products?

Simply fill in the returns form here or drop an email to info@propeller.education

Do you provide teacher guides for the resources?

Every products come with instructions and helpful notes, and you can see tips from other teachers in the insights area.

Can I purchase Rapid Recall Board Kits without pens and erasers, as I have these already?

All of our Rapid Recall Boards are supplied with accessories free of charge. This means you get enough drywipe pens and erasers for each of the Rapid Recall Boards you have purchased, whether you are buying a single pack, or a whole school monster kit. We are sure that even if you have ample supplies of whiteboard pens and erasers, there will be someone in your establishment that can make use of them. There would be no cost saving in ordering without the accessories, so please accept them with our compliments.

How can I use Pupil Premium funding to purchase Propeller products?

Simply put, Propeller products are transferrable, meaning you can purchase them to be part of an intervention scheme but they can also be used for all the other students in your school too.

What new products are Propeller bringing out?

At present we are working with parents and teachers to develop a range of resources for home-schooling and extra help outside of the classroom.

What payment methods do we accept?

We use the latest technology to keep you safe and secure online.

We accept the following card types:


Still have questions? Click here to contact us