How do I access the online answers for Rapid Recall Whiteboards?

Can I be invoiced rather than paying online?

If your school doesn’t have a facility to pay online please email and we can process your order and send you an invoice.

How do I get a free sample of your products?

To request a free sample of Rapid Recall Boards please email

The online answers portal isn't working what should I do?

Please use Google Chrome to access the answers portal ( Some internet filtering systems block certain elements of the portal. Please instruct your IT department to allow Javascript, (there are no outside sources referenced). If you are running IOS on iPads please ensure you are running the latest version and Javascript is enabled. If this does not solve your challenge please email

How much does delivery cost?

Orders over £100+VAT qualify for free delivery. All other orders incur our standard UK charge of £5.00 +VAT. Deliveries to N. Ireland, Highlands, Islands, remote areas, countries outside the U.K. and B.F.P.O.’s are subject to an extra carriage contribution; please check cost of carriage at time of order.

How do we return faulty or unsatisfactory products?

Simply drop an email to

How long will my order take to arrive?

Orders typically take 4-5 working days to arrive. If you need your order more urgently please email and let us know.

Can I purchase Rapid Recall Board Kits without pens and erasers, as I have these already?

All of our Rapid Recall Boards are supplied with accessories free of charge. This means you get enough drywipe pens and erasers for each of the Rapid Recall Boards you have purchased, whether you are buying a single pack, or a whole school monster kit. We are sure that even if you have ample supplies of whiteboard pens and erasers, there will be someone in your establishment that can make use of them. There would be no cost saving in ordering without the accessories, so please accept them with our compliments.

How can I use Pupil Premium funding to purchase Propeller products?

Simply put, Propeller products are transferrable, meaning you can purchase them to be part of an intervention scheme but they can also be used for all the other students in your school too.

What payment methods do we accept?

We use the latest technology to keep you safe and secure online. We accept the following card types: