What are our delivery charges?

All delivery charges will be shown at checkout, before and after confirmation of your order.

Our standard UK charge of £5.75 +VAT covers packing and postage, with orders over £100.00 +VAT qualifying for free standard delivery.

Deliveries to N. Ireland, Highlands, Islands, remote areas, countries outside the U.K. and B.F.P.O.’s are subject to an extra carriage contribution; please check cost of carriage at time of order.

Orders are normally dispatched within 3-4 working days but if your order is urgent, please contact us, as we always try to help out with a quicker delivery if we can. Although every effort will be made to fulfill delivery dates, no liability arising from delay is accepted by the Company.

What if only part of my order has arrived?

If there are any items missing from the order (as detailed in your order confirmation email), please contact customer services at customercare@propeller.education